Our Terms

When booking a tour with us, you agree to be legally bound by the following terms and conditions. In all cases, the person making the booking shall be deemed to have accepted these terms and conditions on behalf of all the other persons named in the booking and who partake in the booked tour.

The customer agrees to abide by all terms, conditions, and directions of MexGeo Tours and guides including but not limited to all matters regarding proper conduct, safety issues, and use of equipment throughout the tour. This means, for example, you must wear a helmet when riding a bike.

It is vital that people with medical problems inform us before their departure. The trip leader has the right to disqualify any person at any time during the trip if he or she believes that the trip member is physically or mentally incapable. In such circumstances, no refunds are made. There are often no hospital facilities available, and evacuation can be long, difficult and expensive. MexGeo Tours assumes no liability in connection with the provision of medical care.

Prices are per person based on double occupancy, quoted in US dollars. Prices may change during the course of the year and seasonal prices may not be reflected on the website. All dates, itineraries and prices of tours are subject to change at any time and the current price will be quoted and confirmed at the time of booking.

We aim to publish the most accurate, up-to-date costs regarding the activities, restaurants, wineries and other providers that are not included in the cost of our tours; this information is bound to change, so please use it as a guide only.

MexGeo Tours reserves the right to change hotels, activities, accommodations or other features of the trip’s itinerary to enhance the safety, comfort or enjoyment of the tour, with or without notice, and will not be liable for any loss of any kind as a result of such changes. MexGeo Tours reserves the right to replace such features if necessary due to weather, mechanical conditions or other conditions beyond MexGeo Tour’s control and is not obliged to compensate participants under these circumstances.

On the other hand, please consider we occasionally face cost increases that we cannot absorb (currency fluctuations, fuel surcharges). We regret this situation and do everything possible to prevent price increases, but sometimes it is unavoidable. We do our best to limit such increases and will notify you prior to final payment. However, we will not increase the price after your final payment.

Upon receipt of written notice indicating your desire to cancel your trip, the following fees will be applicable:

“I acknowledge that engaging in active and nature-based tours, such as the one I am currently undertaking, entails participating in risky activities, some of which occur in remote locations. These activities carry the potential for illness, injury, or even fatality, which may arise from natural elements, wildlife, insects, plants, or from intentional or criminal actions by third parties. I understand that weather conditions can be extreme, adverse, or uncomfortable. Furthermore, I recognize that medical assistance or facilities might not be easily accessible, and if available, may not meet urban healthcare standards. In order to participate in the enjoyment and excitement of the tour, I am willing to accept the risks and uncertainty involved as an integral part of my experience. I hereby accept and assume full responsibility for any potential illness, injury, or fatality and agree to absolve MexGeo Tours of any liability for negligence.”

I acknowledge and agree that in an emergency or life-threatening situation where immediate medical assistance is unavailable, operators or medical personnel may, as necessary, provide emergency aid, including, but not limited to, prescription use of drugs.”